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A B2B customer portal is a password-protected environment you can make accessible to your clients, 24/7, through a login. With a secure account access, clients can manage all the sensitive information related to their account such as invoices, sales orders, credit memos, quotes, account statements, cases, and so on.
In addition, clients are able to make transactional actions such as placing new orders, request quotes, or pay invoices.
Who is it for? If you’re a B2B company, a wholesaler, or a franchise, you can highly benefit from building your own B2B Customer Portal on your NetSuite eCommerce website.
Offering self-service features to your clients will result in a better, more personalized customer experience, all while decompressing the workload of your customer service team by digitizing manual processes for Account Management, Support, Billing, and Purchasing.
You can get your B2B Portal if you’re using NetSuite ERP with any option of NetSuite’s eCommerce platforms:
The implementation process is very similar to that of any website. However, there is no need to pick a Theme because your B2B Customer Portal will only be composed of a My Account section.
Once you’re ready, we will request your brand style guide and branding resources to start building your B2B Customer Portal, and you will then pick which features — native, or custom —you will like to add.
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Migrating a website can hurt traffic, leading to a website sales drop if appropriate actions are not taken. A website migration is a term used to describe any event whereby a website undergoes substantial changes in areas that can significantly affect search engine visibility — typically changes to the site’s location, platform, structure, or design.
1000 Fifth Street
Suite 200 – Miami, FL 33139
Call Us: (201) 630-0300
1000 Fifth Street
Suite 200 – Miami, FL 33139
Call Us: (201) 630-0300
