How to Avoid Sales Drop When Migrating Into a NetSuite eCommerce Website

Are you considering migrating to a NetSuite eCommerce site? You’re in the right place. Our NetSuite consultants can do it for you, but if you’re planning to do it in-house, keep reading.

Migrating an eCommerce website can hurt traffic, leading to a website sales drop if appropriate actions are not taken. A website migration is a term used to describe any event whereby a website undergoes substantial changes. Particularly, in areas that can significantly affect search engine visibility — typically changes to the site’s location, platform, structure, or design.

There’s a HUGE risk associated with losing organic traffic when migrating a NetSuite eCommerce website. This is no time to improvise or go through exploratory processes, which is why our NetSuite consultants will share some tips on how to prepare your business and team for this moment. Make sure you understand what you need to do right, in order to maintain the same level of organic traffic and sales after going live with a new website.

First, let’s establish who should be interested in this article:

Should:

– Online merchants whose sales heavily rely on transactions sourcing from organic traffic.
– Any eCommerce business in which 30% (or more) of traffic is organic.

Should not:

– Merchants with password-protected websites
– Merchants building a new website (not migrating)

As an online merchant, you probably know about the typical risks associated with a website migration. These touch on familiar subjects that you have to deal with as part of maintaining and optimizing a website. However, there’s a deeper layer of risks that you may not be as familiar with. These can hurt your SEO badly if not able to quickly resolve.

All the above can change how Google understands your website overall, its pages, and its hierarchy within the context of your entire website. They can also generate increasing crawling errors.

Here’s how to avoid NetSuite eCommerce website migration headaches

1. Don’t underestimate scale

Firstly, going live is far from a simple flip-the-switch. Most business stakeholders don’t realize that behind a go-live process there’s a multi-disciplinary group of individuals with a long list of tasks making sure the process goes smoothly. For example, code troubleshooting, internal linking review, site architecture, 301 redirects, domain setup, google search console reports monitoring, Google Analytics setup, XML sitemap generation, among a long checklist of tasks.

2. Leave your SEO ego behind

Certainly, every team member is critical on a Go Live, but an SEO expert is key. That is to say, migrating a website is probably one of the most SEO-risky scenarios an online business can face. The SEO expert needs to be a real expert, with real-world hands-on experience in SEO for eCommerce websites. The architecture and URL structure of eCommerce sites typically differ from other types of sites. Make sure your SEO expert knows the challenges that Going Live brings.

3. Good planning is required

Make sure you set a plan from the beginning and stick to it, instead of leaving things for the last minute. A careful migration process kicks with an evaluation of the current website (that is going to be later replaced). Understanding the site architecture, keywords targeted, keyword density, and content review, as well as identifying landing pages where organic traffic is landing and what things are not working for SEO, is crucial. We recommend starting this analysis at the same time development of the new website begins.

4. Work on avoiding team disconnects

Lastly, as explained before, going live without losing organic traffic or sales requires a team of multi-disciplinary individuals working in coordination. Make sure periodic checkpoints between SuiteCommerce developers, NetSuite consultants, tech leads, and an SEO expert happen on a weekly basis. There’s a lot to plan, coordinate, discuss, and resolve around the best course of action for site migration. If disconnects happen close to golive it may be too late to resolve it.

At Tavano Team we’ve gone through hundreds of migrations, from a wide variety of eCommerce platforms to NetSuite Site Builder and SuiteCommerce, as well as Site Builder to SuiteCommerce Advanced website migrations.

Migration Success is a service aimed to help online merchants through this process, including a proven mix of industry best practices, advanced SuiteCommerce SEO techniques, and a series of lessons learned through +10 years of website migration projects.

Don’t hesitate to contact our NetSuite consultants to ensure your NetSuite eCommerce website migration runs smoothly and leave it in the hands of long-time experts!