
SuiteWorld 2026: What We Know So Far
NetSuite hit the stage in Las Vegas a year ago and introduced NetSuite The next is the biggest change to the platform since its launch
Customers can’t always find what they need quickly, even though it’s all in My Account.
They expect instant answers — not long menus or endless clicks.
Users have to combine details manually to see totals or summaries.
An AI assistant built by Tavano Team for SuiteCommerce and powered by NetSuite’s AI Connector Service (MCP).
It lives inside the My Account area, so customers can self‑serve safely within your NetSuite environment.
Users ask in plain English:
“Where’s my last order?” → “Order #1042 shipped yesterday.”
It connects via MCP, giving us complete control over what information the LLM accesses.
Deflect repetitive tickets and deliver consistent, accurate answers anytime.
Aligned with NetSuite authentication and role‑based access controls.
Embedded in My Account for a seamless, on‑brand customer experience.
Your data stays secure within NetSuite, while MCP lets the LLM access only what you choose.
Customer signs in to SuiteCommerce My Account.
They type: “Show me my open invoices.”
Ask My Account securely queries NetSuite via the AI Connector Service (MCP).
Instant response with optional follow‑ups or suggested actions.

NetSuite hit the stage in Las Vegas a year ago and introduced NetSuite The next is the biggest change to the platform since its launch

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