B2B eCommerce keeps growing, and the needs of B2B businesses trying to expand their online presence also keep evolving. We helped hundreds of B2B businesses find their online identity and build optimized websites that drive sales. When it comes to B2B, depending on each company’s needs, we do have a few go-to platform options. BigCommerce is definitely up there.
We recently hosted a Q&A session with Lance Owide (General B2B Manager at BigCommerce) and Colleen Shea (Technology Partners Senior Manager at BigCommerce). During the session, we touched on many subjects regarding B2B eCommerce, BigCommerce’s capabilities, using NetSuite as an ERP platform, connecting BigCommerce and NetSuite, etc. We also showed a few case studies of our clients that use both platforms currently. Now, let’s take a closer look at BigCommerce B2B Edition’s benefits and features and how it can help businesses grow in a scalable way.
What makes BigCommerce B2B Edition the best choice for B2B eCommerce?
BigCommerce (BC) is a SaaS eCommerce platform that is a leader in the space, specifically for B2B. It has over 10,000 B2B customers nowadays, has supported B2B for 10+ years, and operates in 150+ countries. BigCommerce B2B Edition is a module that BigCommerce puts on top of its core platform; a suite of tools that helps improve operational efficiency, sales team efficiency, customer loyalty, and drive revenue. Some of its advanced features include corporate account management, invoicing, lists, quotes, advanced payment methods tailored to each customer, different users and permissions, etc. Here’s what Paul Dabrowski (Senior B2B Channel Manager, BigCommerce) lists as the main benefits of using BigCommerce for B2B eCommerce.
Developer & Business User-Friendly
Natively developed for B2B, BigCommerce features built-in, scalable solutions for various common B2B eCommerce needs, offering easy configuration for non-developers and advanced customization for developers.
Complexity Simplified
B2B transactions are inherently more complex than B2C. BigCommerce B2B simplifies this complexity with a robust platform that handles companies, varied customer groups, pricing models, bulk orders, and more, with ease.
Customization and Scalability
As businesses grow, their ecommerce needs become more intricate. BigCommerce B2B Edition offers a highly customizable platform that scales to meet expanding requirements without the need for constant, costly upgrades or migrations.
Comprehensive Solutions
From advanced shipping to ERP integration, BigCommerce B2B Edition provides a suite of tools that cover every aspect of the B2B ecommerce journey, making it a one-stop shop for businesses looking to streamline their operations.
Partner Ecosystem
BC is not just a platform; it is also a gateway to a rich ecosystem of partners, offering additional services, integrations, and support to ensure that every business need is met with precision and expertise.
Innovation at Pace
In a rapidly changing digital landscape, staying ahead is crucial. BigCommerce B2B Edition is committed to innovation, continuously updating and adding features that keep businesses at the forefront.
Expertise and Support
With access to industry-leading support and expertise, BC ensures their customers have the guidance needed to maximize their platform’s potential and overcome any challenges.
Proven ROI
BigCommerce B2B Edition isn’t just a cost—it’s an investment with a proven return. By improving operational efficiencies, enhancing customer experiences, and increasing sales, businesses see tangible benefits to their bottom line.
Integrating BigCommerce with NetSuite
When it comes to integrating BigCommerce with other systems like ERP or CRMs, a lot of companies go with an IPaaS solution. It’s basically software that connects any two systems. We found that for NetSuite users specifically, it’s better to avoid that extra software if you don’t need it. This is why we built a NetSuite-BigCommerce connector that is hosted directly in NetSuite, ensuring instant, seamless integration between both platforms.
Integrating BigCommerce and NetSuite has many benefits, including order processing automation, enhanced internal efficiencies, better customer experience, easier financial operations, etc. Read this blog post to explore the benefits in detail.
For more details on BigCommere, NetSuite, and the evolution of B2B eCommerce, you can access the entire of the Q&A session below, and don’t hesitate to contact our team to learn more about our BigCommerce NetSuite integration and/or building a BigCommerce website for your business!
