Conversion Optimization Techniques Based on Psychology


Conversion rate optimization is crucial for any NetSuite eCommerce business’ growth strategy. It can be done differently, depending on your objectives and resources. Some are time-consuming. Some are more simple. 

We gathered five simple practices to implement, supported by human psychology. If you want to help your conversions, you should give these a try.

1) Include Pictures of People

Several studies have shown that people perceive sites with pictures of humans as more trustworthy than sites without human photos. Remember that at some point, almost every industry or niche has to do with a human need.

2) Control What Users Focus on With Visual Hierarchy

People tend to organize information based on size and location subconsciously. Therefore, your subheadings get more attention than the text in your paragraphs. If the subheading isn’t enticing enough, the reader will probably skip the text beneath it.

3) Strategically Use a Person’s Gaze in Pictures

When a person looks at a picture of a human, his eyes naturally follow the other’s gaze. For example, if the individual in the photo is looking at a cat, the person viewing the picture will focus more on the cat. If the photographed person is looking directly at the camera, the viewer’s focus will be on the person. Clever businesses that know of this psychological habit designed their landing page with the human-looking at their call to action.

4) Learn about Marketing Psychology

As you can tell from the previous conversion rate optimization tips, psychology plays a huge role in shopper behavior. Many of the decisions people make actually occur at a subconscious level. Therefore, you should dedicate some time to learning about marketing psychology unless you plan on hiring an agency to optimize your conversions. 

5) Aim for Clarity

One of the ingredients of a good copy is clarity. Likewise, clarity is vital for web design too. There are three things a shopper must know upon landing on a webpage:

  1. Where am I?
  2. What am I supposed to do here?
  3. Why should I do it?

What we love about these techniques is that they are based on human psychology and are pretty simple to implement but can have a high impact. Of course, you can go way deeper than these practices!

Contact our growth team to find out how you can boost your NetSuite-powered business through SEO, marketing, data analytics, and more with an effetive eCommerce growth strategy.

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