B2B (business-to-business) eCommerce keeps growing in popularity, and every year, more and more B2B companies come to Tavano Team to take their business online to complement their offline operations and sales. Over the years, we have seen BigCommerce work wonders for online B2B transactions: With powerful features, the BigCommerce B2B Edition offers businesses unique capabilities to stand out and offer a seamless shopping experience to their clients.
Today, we go through some of its key features and benefits that make it our top-choice for B2B eCommerce. Let’s get started.
Key Features and Benefits of BigCommerce B2B Edition
BigCommerce B2B Edition comes with a set of powerful features specifically designed to optimize B2B transactions. Here are some of our favorites.
1. Advanced Customer Segmentation
BigCommerce B2B Edition allows companies to segment their customer list based on different factors (purchase history, order volume, company size, etc.) This empowers businesses to offer personalized pricing, discounts, and promotions to different customer groups of their choosing, allowing for a more personalized shopping experience. Also, being able to offer custom pricing models based on customer characteristics can help ensure wholesale buyers get the best deals while maintaining profitability (BigCommerce Features).
2. Request for Quote (RFQ) Functionality
Unlike usual B2C eCommerce, B2B transactions often require negotiation and personalized deals. The RFQ feature is great for this purpose, allowing clients to request pricing quotes directly within the platform. Then, sellers can then review, modify, and approve quotes in real time, streamlining the sales process.
3. Credit & Invoice Management
BigCommerce B2B Edition supports flexible payment options, including net payment terms for invoices (Net 5, 15, 30, 45, 60). This feature enables businesses to extend credit lines to customers, reducing friction in the purchasing process and improving customer satisfaction. Additionally, you can choose and allow different payment methods: bank deposit, cash on delivery, store credit, PO, etc.
4. Easy Account Management
B2B buyers often have many users managing their accounts. For this reason, the platform allows companies to set up multiple user roles with different levels of permissions, making it easy for both the sellers and the customers to manage large accounts.
5. Seamless ERP & CRM Integrations
BigCommerce B2B Edition integrates with widely popular ERP and CRM solutions, such as NetSuite. Our BigCommerce NetSuite Integration offers a direct connection built into NetSuite, ensuring real-time, seamless data sync, powerful catalog management, and boosted efficiency.
6. Robust Security & Compliance
Security is a critical concern for B2B eCommerce, as delicate payment and business information can be shared during transactions. Fortunately, BigCommerce offers enterprise-grade security features, including SSL certification, PCI compliance, and fraud prevention tools, ensuring that transactions remain secure at all times.
7. Self Service Buyer Portal
Last but not least: Customer portals are the way to go for B2B. With a buyer portal, customers can access personal accounts, place orders, manage billings, talk to their account executives, reorder easily, etc. Of course, BigCommerce B2B Edition offers its own Buyer Portal for a streamlined, customized purchasing experience.
As you can see, BigCommerce B2B Edition is a powerful, advanced platform. Designed from scratch with B2B transactions in mind, BigCommerce’s B2B solution will guarantee a seamless shopping experience for both sellers and buyers.
Don’t hesitate to contact our team to get started with BigCommerce B2B Edition, and in the meantime, learn more about our BigCommerce B2B Edition NetSuite Connector.
