The Link #1: Empowering Customers with Information

empowering-customers-with-information

So, big news!

Last Friday, we launched the first episode of our new podcast “The Link: eCommerce connections,” where we’ll unveil all secrets of the eCommerce world, discuss relevant topics of the field and see how it applies to eCommerce businesses powered by NetSuite.

In the first episode of the podcast, we talked to Michael Potters, Strategic Partner Manager at customer service platform Gorgias, about how crucial customer experience is when online shopping, what a big change it can make, and how you can take it to the next level to ensure you keep your customers satisfied and coming back for more.

Listen to the podcast on Spotify, or watch it on YouTube:

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